Overview
Our refund and returns policy lasts 3 days. If 3 days have passed since your parcel, we can’t offer you an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Contact us within 2 days of delivery.
To complete your return, we require a receipt or proof of purchase.
Refunds
NO REFUND ACCEPTABLE .
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at chefuniformsaustralia@gmail.com and send your item to: 7 Noremac Grove, Lyndhurst VIC 3975.
Shipping returns
To return your product, you should mail your product to: 7 Noremac Grove, Lyndhurst VIC 3975.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at chefuniformsaustralia@gmail.com for questions related to refunds and returns.